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Frequently Asked Questions

Quick answers to common questions about Afreebmart

General

General Questions

Account

Account Questions

Ordering

Ordering Questions

Delivery

Delivery Questions

Products

Products Questions

Returns

Returns Questions

Vendors

Vendors Questions

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Frequently Asked Questions

General Questions

What is Afreebmart?

How does Afreebmart work?

Is there a minimum order amount?

Account Questions

Do I need an account to shop?

How do I reset my password?

Can I change my email address?

Ordering Questions

What payment methods do you accept?

Can I edit my order after placing it?

Do you save my payment information?

Delivery Questions

What are your delivery areas?

How long does delivery take?

Can I schedule a delivery time?

What if I'm not home during delivery?

Products Questions

How do you ensure product quality?

Are your products organic?

What if a product is out of stock?

Returns Questions

What is your return policy?

How do I return damaged items?

How long do refunds take?

Vendors Questions

How do you select vendors?

Can I contact vendors directly?

How do vendor ratings work?

Still have questions?