Returns & Refunds
We want you to be completely satisfied with your purchase. If you're not happy with an item, we're here to help with easy returns and refunds.
30-Day Return Window
Most items can be returned within 30 days of delivery for a full refund.
Original Condition
Items must be in original condition with all packaging and tags intact.
Quality Guarantee
We guarantee the quality of all fresh produce and perishable items.
Easy Process
Simple online return process with prepaid return labels provided.
Non-perishable items
30 days from delivery
Fresh produce
3 days for quality issues
Frozen items
24 hours for quality issues
Damaged items
Report immediately upon delivery
Original condition
Items must be unused and in original packaging
All accessories included
Include all parts, manuals, and packaging
Return authorization
Submit return request before shipping
Photo documentation
Required for damaged or defective items
Follow these simple steps to return your item
Submit Request
Fill out the return form with your order details
Get Return Label
We'll email you a prepaid return shipping label
Ship Item
Package item securely and drop off at carrier location
Get Refund
Receive refund within 3-5 business days